LAS LOGIN ENHANCEMENT

On Monday, June 13, 2022, FHLBank Indianapolis will be enhancing the LAS login verification process. RSA tokens (physical or soft) that are currently used to access LAS will be replaced with an improved multi-factor authentication (MFA) platform called Duo Mobile.

To prepare for the LAS login enhancement, LAS users will need to register their information with Duo. If you already use Duo Mobile to access the FHLBank Indianapolis Member Link Portal, you will not need to re-register.

Please note, you will still use an RSA token to log into LAS until the enhancement goes live. It is important to register for Duo now to make sure your access to LAS is not disrupted.

Should you have questions, please contact the FHLBank Service Desk at 800.288.6697 or service_desk@fhlbi.com.

USER INFORMATION

DUO Registration
If you are currently a LAS authorized user, make sure that you are setup to use the DUO two-factor authentication. Registration instructions will be sent to your email.

Please note, you will still use an RSA token to log into LAS until the enhancement goes live. 
 
How do you log in?
 
Enter your UserID and setup a password. The password can be setup by clicking “Trouble Signing On?” link (see below). 
 
Note: Passwords will need to be a minimum of 12 characters, have a lower-case alpha character, and upper-case alpha character, a special character, and a numerical character. You will be able to reset your password by using this link in the future. 

login screen


You will then be directed to a Duo screen which will either send you a DUO push or submit a call request, based on your selection or settings.

2fa 

Once you complete the DUO two-factor authentication, you will then be taken to the LAS home page where you can access your FHLBank Indianapolis account information.
 

FREQUENTLY ASKED QUESTIONS

DUO SECURITY

What is Duo Security?
Duo Security is a company that provides a cloud-based software service that utilizes two-factor authentication to ensure secure access to services and data. Learn more by clicking here.

What is two-factor authentication?
Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.

The factors may include:
  • Something you know:  A unique username and password.
  • Something you have:  A smartphone with an app to approve authentication requests.
  • Something you are: Biometrics - like your fingerprint or a retina scan.
Why do we need two-factor authentication?
Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords. Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password

How will Duo change my login experience?
When logging in to an application that is protected by Duo, you will be entering your username and password. The password used will be a password set up by you, and you will have the ability to reset/change without having to reach out to the service desk. After inputting your login information, Duo requires you to complete a method of second-factor authentication. This is typically confirmation from the Duo app on a registered device.

Will I need to use Duo for other FHLBank Indianapolis applications?
The Duo registration that you will be setting up will work for both the Member Link Portal and LAS.

What if I do not want to download the Duo app on a device, can I still access LAS?
When you register for Duo, it will ask for a phone number that can be used for an automated “call back” to authenticate identify. This can be done in place of authenticating identify using the Duo app.

Will I continue to use the RSA Token until the LAS login enhancement goes live?
Yes, continue using the RSA physical token to access LAS. During the next month, you will receive instructions for registering Duo, and we would recommend registering well in advance so that you know that you are set for the go-live date. We will be keeping you informed of when the login enhancement will go live.